Frequently Asked Questions

About Our Products

  • The WKDYS bag is a convertible laptop bag designed to support busy professionals, students, and commuters. It's built for functional, aesthetic design for modern weekdays, seamlessly adapting to your routine with smart organisation and versatile carry options.

  • Our bag is packed with thoughtful features:

    • Convertible Design: Easily switches between a shoulder bag and backpack for flexible carry. Detachable Insulated Lunchbox: Keeps your meals cool and completely separate from your tech, clipping onto the base of the bag.

    • Hidden Water Bottle/Umbrella Pocket: A discreet pull-out front pocket securely stores these items, keeping your main compartment safe and dry.

    • Organised Interior: Features two main compartments and four internal pockets (two open, two zippered) for cables, keys, pens, and essentials.

  • Our bags are made using high-quality synthetic leather (PU), which is entirely free from animal-derived materials. The lining is made from polyester.

  • Our bags are Designed in Australia and Made in China.

  • To keep your bag looking its best:

    • Wipe with a damp cloth only.

    • Do not machine wash or dry clean.

    • Avoid prolonged exposure to direct sunlight or moisture.

Orders and Shipping

  • We accept Visa, Mastercard and Afterpay.

  • If you’re located in Australia, standard shipping is free on all orders over $100. For orders under $100, standard shipping is $14.99.

  • We aim to dispatch all orders within 2–5 business days from the time of purchase. Delivery times will vary depending on your location and external postal factors. Estimated delivery times in Australia is 2-8 business days after dispatch. Once dispatched, you'll receive tracking details via email.

  • If you’re located outside of Australia, international shipping can be arranged for an additional fee depending on your location. For a personalised shipping quote, please email hello@wkdys.com.au.

Returns and Refunds

  • Yes, we offer a 30-day change of mind return policy. If you change your mind, you can return your item for a refund or exchange within 30 days of receiving your order. The item must be unused, in brand new condition, and returned with all original tags, dust bags, and packaging intact. Please note that the customer is responsible for the cost of return shipping for change of mind returns.

  • Please email us at hello@wkdys.com.au with your order number. For faulty items, include a description of the issue and photos. For change of mind returns, simply state that you wish to return the item. We will provide you with clear instructions and the return address.

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days. You will receive an email notification when the refund has been issued.

You can reach us by emailing hello@wkdys.com.au. We aim to respond to all enquiries within 24 hours.